Klaviyo Expert
Dedicated Klaviyo Experts for DTC & E-commerce Brands
Email and SMS lifecycle specialists who own your retention channel — flows, campaigns, segmentation, deliverability. Not an agency managing 40 accounts. One dedicated Klaviyo expert, fully embedded in your brand.
Retention Is Your Most Profitable Revenue Channel
Email and SMS typically drive 20–30% of DTC revenue — at near-zero incremental CAC. A 5% reduction in churn increases profit by 25–95%. The brands that win retention win on unit economics.
Most Klaviyo accounts are under-built. Flows triggered by shallow events, segments too broad to convert, campaigns sent on intuition rather than data. A dedicated Klaviyo expert fixes the infrastructure and keeps improving it — full-time, in your account, learning your customer base.
- DTC-native — Shopify, flows, retention economics
- Full-time dedicated — not shared across accounts
- Email + SMS — both channels, one specialist
- Month-to-month — scale up or pause anytime
What Your Klaviyo Expert Owns
From flow architecture to campaign execution to deliverability — end-to-end ownership of your retention channel.
Email Flows
Welcome series, abandoned cart, post-purchase, win-back, browse abandonment, and replenishment flows — built and optimized continuously.
Focus: Revenue-generating automation that runs on its own
SMS Flows & Campaigns
SMS list growth, compliance (TCPA/CTIA), transactional SMS, promotional campaigns, and SMS-specific segmentation.
Focus: High-open-rate channel for DTC brands
List Segmentation
RFM segmentation, behavioral triggers, predictive analytics, VIP tiers, at-risk cohorts, and suppression management.
Focus: Send the right message to the right segment
Campaign Management
Promotional campaign calendars, A/B testing, subject line optimization, send-time optimization, and performance analysis.
Focus: Consistent campaign execution with measurable lift
Analytics & Reporting
Revenue attribution, flow performance dashboards, deliverability monitoring, list health, and LTV analysis by segment.
Focus: Clarity on what email and SMS actually drive
Tech Stack Integrations
Shopify, Shopify Plus, WooCommerce, Recharge, Postscript, Attentive, Gorgias, and custom API integrations.
Focus: Klaviyo connected across your DTC stack
Common Deliverable Examples
You define the scope and deliverables — your dedicated Klaviyo specialist executes. Here are examples of what specialists in this role typically own:
Full Klaviyo account audit and flow optimization
Core flow builds: welcome, abandoned cart, post-purchase
Win-back and replenishment flow development
SMS list growth and compliance setup
RFM and behavioral segmentation models
Campaign calendar execution and A/B testing
Deliverability monitoring and list hygiene
Revenue attribution dashboards
The Retention Economics Case
Email and SMS are the highest-ROI channels in DTC. Demand for experienced Klaviyo operators has grown +20% YoY as brands shift from acquisition-only to retention-first growth strategies.
+20%
YoY demand growth for lifecycle and email retention specialists
20–30%
Of DTC revenue typically generated by email and SMS channels
5%
Reduction in churn can increase profit by 25–95%
Engagement Options
Dedicated Klaviyo experts on a full-time or part-time basis — or as part of a broader DTC marketing pod.
Individual Specialist
Dedicated Klaviyo Expert
Full-time (40h/week) or part-time (20h/week) Klaviyo expert — email flows, SMS, segmentation, and campaign management — fully embedded in your brand.
From ~$2,500/mo
DTC Lifecycle Pod
Klaviyo + Paid Media
Klaviyo expert paired with a paid media specialist — a coordinated retention + acquisition team that optimizes both channels around shared LTV and ROAS goals.
Custom pricing
Pricing Guidance
Dedicated Klaviyo experts start at approximately $2,500/month for full-time engagement. Specialists with advanced segmentation experience, high-revenue account history, or multi-brand management expertise may be higher. Part-time and pod options are available.
See how pricing worksFrequently Asked Questions
Common questions about dedicated Klaviyo experts for DTC and e-commerce brands.
What experience do your Klaviyo specialists have?
Our Klaviyo specialists typically have 3–6+ years of hands-on experience with DTC and e-commerce brands. We vet for flow architecture, segmentation strategy, deliverability management, and revenue attribution — not just template-level familiarity. Many have managed accounts generating $500K–$5M+ in email/SMS revenue annually.
Can they build all the core DTC flows?
Yes. Welcome series, abandoned cart (browse, cart, checkout), post-purchase upsell, win-back, replenishment, and VIP flows are standard deliverables. Your specialist audits existing flows first, then rebuilds or optimizes based on performance data.
Do they handle SMS as well as email?
Yes. Our Klaviyo specialists manage both email and SMS within Klaviyo — list growth, TCPA/CTIA compliance, SMS-specific flows, and integrated email+SMS sequences. If your brand is SMS-heavy, we can also work with Attentive or Postscript alongside Klaviyo.
Can they integrate Klaviyo with our Shopify store?
Yes. Shopify and Shopify Plus integration is the most common setup — syncing product catalog, order data, customer properties, and behavioral events. We also integrate with Recharge for subscriptions, Gorgias for support, and other DTC tools in your stack.
How do they report on Klaviyo performance?
Weekly reporting cadence covering revenue attributed to email/SMS, flow performance by type, campaign results, deliverability metrics, and list health. Dashboards built in Klaviyo native analytics or Looker Studio depending on your preference.
What does pricing look like?
Dedicated Klaviyo experts start at approximately $2,500/month for full-time (40h/week). Specialists with advanced segmentation experience, high-revenue account history, or multi-brand management expertise may be higher. Part-time options are available.
Ready for a Dedicated Klaviyo Expert?
Tell us your Shopify setup, current Klaviyo usage, and retention goals — we'll match you with a specialist within 48 hours.
Month-to-month · Free replacement guarantee · DTC-native Klaviyo specialists
Get in touch
Let's Talk Klaviyo
Share your Shopify setup, retention goals, and current Klaviyo situation — we'll match you with a vetted Klaviyo expert.
Get in Touch
Send us a message with your requirements, or book a quick scoping call — whatever works best for you.
Matched in under one week
Vetted shortlist in 48 hours
Month-to-month, no lock-in
Scale up or pause anytime
Free replacement guarantee
We fix the fit — at no cost
50–70% cost savings
<3% pass our vetting
Your request is in good hands.
Here's what happens next:
Confirmation & scoping
We'll reach out within a few hours to confirm receipt and clarify any details.
Vetted shortlist in 48h
We'll present 1–3 pre-vetted specialists matched to your tools, standards, and timeline.
Start within 1 week
Meet top matches for a fit check — or skip interviews and start immediately.
Want to speed things up?
Book a scoping call now and we can start matching during the call.